Department of Corrections Credit Union

Department of Corrections Credit Union

Home

Products & Services

Rates

REPORT LOST / STOLEN VISA Credit or Debit Card

Click Here or Call

(855) 447 - 0417 (7:30 AM - 4:30 PM CST)
or
(800) 682 - 6075 (After Hours)

IMPORTANT NOTICE for NEW DEBIT CARDS:

Call 1-800-411-6390 to activate your new card &

Call 1-877-PHONPIN* (1-877-746-6746) to change your PIN number

*There is a $1 fee to change your PIN

ATTENTION:

*The address for mailing Visa payments has changed to:

PO Box 1791, Baton Rouge, LA 70821-1791

Incoming Wiring Information - Reminder

Effective April 12 , 2010

The following information is required when wiring funds to your Credit Union Account:

Receving Financial Institution: Department of Correction Credit Union
Routing Number: 265473472
Final Credit To (Beneficiary): Member Name
Beneficiary Account: Member Account number and suffix

Reg E

Avoid embarrassment and future hassles!

Currently, when you use your ATM or Visa debit card and there are not enough funds in your account to cover the transaction, we have the option to authorize and pay the item (with a fee) or decline it. It has been Department of Corrections Credit Union’s practice to honor many of these transactions for our members.

Effective August 15, 2010, your account will become subject to new federal regulations governing overdraft services for ATM and debit card transactions. As a result, unless you give us authorization, your ATM or Visa debit card item could be denied because of insufficient funds. By giving us permission, we can continue to serve you as we have in the past.

We want to continue to provide you excellent service. Click here to “opt in”. By doing so, you can avoid the embarrassment of a denied transaction.

If you have questions, contact Member Services at 225-342-6618 or at your nearest branch location.

The following tips will help members to avoid becoming a “smishing” or identity theft victim:

Be wary of any messages received from an unknown sender.
Never provide personal information in response to unsolicited text messages, or emails.
Do not open unsolicited emails or text messages.
Do not click on any links provided in unsolicited emails.
Become familiar with the financial institution’s policies for communicating with customers.
Upon receipt of an unsolicited text message, call the actual business at a telephone number that appears on a bank statement, a credit card or debit card, or the telephone directory.

Further, Department of Corrections Credit Union will never contact members via text messaging therefore any messages received through such are most certainly fraudulent.

To report fraudulent text messages, emails, or telephone calls seeking personal information contact the Louisiana Attorney General’s Office at 1-800-351-4889.

We are asking our cardholders to NEVER respond to a text message or phone call that requests personal or account information. Monitor accounts on a regular basis and report unauthorized transactions immediately.

Scam Alerts

Autos For Sale!

'Autos for Sale' page has just been added! This page will display a current listing of autos for sale by DOCCU. CLICK HERE or click on 'Autos for Sale' under 'Products and Services'

Identity Theft Information

Please be aware that by clicking on the link above, you will be entering another website. Other websites may treat information they learn about you differently. We encourage you to read their privacy practices before giving personal information about yourself or your family.

Regulation D Limitations on Withdrawals and Transfers from Savings

What is Regulation D?

Federal Regulation D places a monthly limit on the number of transfers you may make from your Savings Account without your physical presence being required. Transfers affected by this regulation include:

§ Transfers made using Audio Response

§ Transfers made using Online Banking

§ Overdraft transfers made to cover insufficient funds in other accounts

§ Transfers made by a Teller or Member Service Representative via telephone

§ Pre-authorized, automatic, scheduled or recurring transfers

You are allowed six (6) transfers per month, per savings account.

What transactions are not affected by Regulation D?

§ ATM withdrawals

§ Transfers made to DOCCU loans

§ Transactions made in person at a branch

§ DOCCU Bill Pay which uses funds from your checking account.

Tips to help you manage your savings accounts and avoid Regulation D limits:

§ Plan ahead and make one large transfer instead of several small transfers. Each regulated transaction counts as one transaction, no matter what the dollar amount is.

§ Balance your checking account on a regular basis to limit the number of overdraft transfers from your savings account.

§ Set automatic ACH withdrawals from merchants to debit your checking account instead of your savings account since checking transactions are not subject to Regulation D.

If an account used for Overdraft Protection has reached its Regulation D limit, will overdraft requests be honored?

If the source of overdraft protection is a savings account, we may return items once the number of transfers has been exceeded. You will receive a notice by mail, and incur an NSF fee for every overdraft attempt beyond your monthly limit. However, Overdraft Loans are not subject to Regulation D and the overdraft will complete normally. To apply for the Overdraft loan, you may apply online or contact your nearest branch location.

FEDERAL RESERVE REGULATION D IS A DIRECTIVE OF THE GOVERNMENT, NOT OF DOCCU