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The Department Of Corrections Credit Union Is Here To Serve You!
We understand that providing the best financial services doesn’t stop with savings and checking accounts. We offer a range of additional services to make your banking experience easy. Please select one of the services listed on the left for additional information, or contact us today!
Online & Mobile Banking
At DOCCU, we know that having convenient, easy access to your money is important to you. With DOCCU@Home®, access your accounts from anywhere. You can manage your finances when and where it’s convenient for you, send secure messages to us, apply for a loan, and much more.
Mobile Banking
We’re mobile! Take us with you everywhere you go with DOCCU@HOME®! You can find us in the App Store and Google Play! If you are already using our app, you can automatically access all of your account information from the palm of your hand. If not, contact us, and we can help get you signed up today!
Mobile Check Deposit
Mobile check deposit is available through the mobile app. Deposit checks the moment you receive them without having to come to a branch location. Contact your local branch for information on how to sign up for this service.
Mobile Wallet
Enjoy the ability to pay from your mobile phone’s digital wallet! You have the capability of securely storing your DOCCU Debit or Credit Card to make purchases at participating stores just by holding your phone near an in-store terminal.
Benefits
Convenient – Pay with your phone instead of reaching for your wallet
Enhanced Security – Each transaction has a unique virtual card number; your actual card number is not shared with the merchant
Global Acceptance – Accepted by millions of businesses around the world
How to use
Add your DOCCU cards to the mobile wallet of your choice
Look for the contactless payment symbol at checkout
Open your mobile wallet and hold your phone near the in-store payment terminals
Bill Pay
Pay your bills online! All you need is a DOCCU checking account and online banking. To get started, log in to DOCCU@Home® and click on bill pay located in the menu options. No checks to write and no envelopes to mail. All you have to do is just “click,” and your bills are paid!
E-Services
Try our e-Services to help simplify things!
e-Statements & Notices
Our e-Statement and e-Notice service is the fastest and most secure way to receive your monthly or quarterly statements and notices. No need to worry about sensitive information being lost in the mail or taken from your mailbox. You will receive an email when statements or notices are ready for viewing.
e-Alerts
With e-Alerts, you can keep track of your accounts with the speed of a text or email. You can manage and select when to receive alerts relating to balances, deposits, loan payments, withdrawals, or even be notified when a specific check clears.
You must be enrolled in online banking to set up e-Statements, e-Notices, or e-Alerts.
Already enrolled in online banking?
Log in to online banking.
Once logged in, locate the menu options (three horizontal bars to the left).
Select ‘E-ALERTS’ under ‘SERVICES’.
Manage the email address to create alerts or receive statements or notices electronically.
Click ‘SUBMIT’ and agree to the disclosure.
e-Receipts
e-Receipts are a convenient way to keep your financial information confidential without the hassle of paper!
e-Notifications
Have you downloaded our mobile app? If so, get notified of account activity such as balances, card approvals, or other transactions via push notifications (a pop-up alert) to your smart device.
In the DOCCU app menu options:
Go to ‘SERVICES’.
Select ‘NOTIFICATIONS’ to enable or disable notifications.
Customize your notification.
FICO® Score
We are proud to offer you FICO® Open Access!
Check Reorder
To reorder checks, please call or text us at 855-447-0417.
Audio Response
Our audio response system is available 24/7. With your personal identification number (PIN), you can perform balance inquiries, hear account history, request a check withdrawal, and/or perform transfers from any phone. Call (225) 381-9811 or toll-free (877) 362-7005.
Skip-A-Pay
Unexpected Expenses? Skip-A-Pay Can Help!
DOCCU’s Skip-A-Pay program gives you the opportunity to skip one (1) month’s payments per loan within a 12-month period. Click below to download the form.
Click Pay
Make a deposit or payment to your DOCCU account or loan from your account at another financial institution.
Payments/deposits made with click pay will not be immediately applied to your account
Payments/deposits made before 3 p.m. CST M-F, excluding holidays, will be credited to your account by the end of that business day
Payments/deposits made after 3 p.m. CST or on weekends or holidays will be credited by the end of the next business day
External Account Transfers
With External Transfers, you can conveniently transfer money to and from your account held at other financial institutions.
To get started, simply login your account HERE locate “External Transfers” in the Transfers menu.
You will need to know your routing and account number at your other financial institution and verification is required. To verify, two small trial credits will be sent to your “external account” as well as a debit for the same dollar amount. You will be required to enter the two trial credit amounts confirming your external account.
Generally, external transfers take up to two (2) business days to process. There is a $2,500 per day limit, and after successful initial set up, you can manage or schedule transfers from the mobile app!
For more information, contact us at (855) 447-0417.
Other Services
Wire Transfers
DOCCU offers wire transfer services for members who need to send or receive money!
Outgoing Wires
You can securely send money fast to family, friends, or to another financial institution from your DOCCU savings or checking account. Money can be wired anytime during DOCCU’s regular business hours and is guaranteed same-day arrival if sent before 3:30 p.m. CST*. Contact one of our nine locations for information!
*Any wire request submitted after 3:30 p.m. CST will be processed the following business day.
Incoming Wires
Need to move funds from another bank to your DOCCU account? DOCCU accepts incoming wires. We charge a modest fee for an incoming wire*, and your money is available immediately. The following information is required when wiring funds to your credit union account:
Receiving Financial Institution: Department of Corrections Credit Union
Routing Number: 265473472
Final Credit To (Beneficiary): Member Name
Beneficiary Account: Member Account number and suffix
*You may incur an outgoing wire fee from your transferring bank.
Cashier’s Checks and Money Orders
For those times when you are unable to use a personal check, cashier’s checks and money orders are easy ways to make payments.
Cashier’s Checks
Money Orders – $500 maximum per money order
Visa® Gift Cards
Need a gift but not sure what to get? A Visa® Gift Card is always the perfect choice. Purchase one at your nearest DOCCU location.
Gift cards – Available from $10 up to $1,000
Text Messaging
DOCCU has text messaging! Text “DOCCU” to 74994 to opt-in and stay up to date with our news, alerts, and offers!
With text messaging, you can ask questions regarding your account, transactions, loans, payments, and more directly to your mobile device.
At DOCCU, our safe and secure texting solution gives you and the credit union an easy way to communicate and the ability to speed up the process.
Safe and secure! When we text you, we will never ask for your account number or your social security number, and, when you text us, we will verify your identity by using methods other than account number/social security number.
Try it out – Text (225)342-6618 and ask us a question! We are waiting to hear from you!
Helpful Links
Please be aware that by clicking on the links below, you will be leaving the Department of Corrections Credit Union website and entering another website that is not hosted by the credit union. The Department of Corrections Credit Union is not responsible for the content of the linked site and does not represent either the third party or the member when entering into a transaction. Other websites may treat information they learn about you differently. We encourage you to read their privacy practices before giving personal information about yourself or your family.